Are you ready to have your questions answered and be prepared for a knowledgeable renting experience?
Frequently Asked Questions
OFI & Applications
What to expect at an open for inspection, how to prepare a strong application, and everything you should have ready before you apply.
Bond, Rent & Arrears
Understanding where your bond is held, managing your rent payments, and knowing what happens if you fall into arrears.
Cleaning & Garden
Know your responsibilities for keeping your rental property clean, well-maintained and cared for — both inside and out.
Maintenance & Repairs
How to identify urgent and non-urgent repairs, who to contact, and the correct process for reporting and addressing maintenance issues throughout your tenancy..
Leases & VCat
Understanding fixed-term agreements, lease renewals, notices and your options when a dispute arises — including when and how matters may progress to VCAT.
EVERYTHING ELSE
For those questions that don’t fall neatly into a category. Practical guidance and answers to the common — and not so common — questions that can arise throughout your rental journey.
Because no question is too small.
ToolKit downloads
Moving Checklist
Vacating Checklist
Renter’s Beginner Toolkit
Rental Providers 101
Minimum Standards
Compliance
Legislation to follow:
Let’s get your Haus in order.
Whether you’re finding your next rental property, renting out your property, or the next gen preparing for life after school - start here.
Practical guidance to help you get it right, from the beginning.